Oqbet Shipping Policy

Last updated: 03/05/2026

his Shipping Policy applies to physical products purchased through the Oqbet website.

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1. Shipping Locations

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Oqbet may ship to Australia and selected international locations, depending on the shipping options available at checkout.

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Available shipping locations may change from time to time.

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2. Shipping Costs

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Shipping costs will be shown at checkout where applicable.

Shipping costs may depend on destination, weight, product type, delivery method, and carrier rates.

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3. Processing Time

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Orders are usually processed within 2–5 business days, unless otherwise stated.

Processing time does not include shipping transit time.

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4. Delivery Time

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Delivery times are estimates only and may vary due to postal services, courier delays, customs processing, public holidays, weather, or events outside Oqbet’s control.

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5. Incorrect Address

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Customers are responsible for providing accurate delivery information.

If an incorrect address is provided, Oqbet will try to assist where reasonably possible, but we may not be responsible for lost or delayed orders caused by incorrect customer details.

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6. Lost or Damaged Orders

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If your order is lost or damaged during delivery, contact us as soon as possible with your order number and relevant details.

We may request photos of damaged packaging or products.

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7. International Orders

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International customers may be responsible for customs duties, taxes, import charges, or local fees charged by their country.

Oqbet is not responsible for delays caused by customs or border authorities.

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8. Digital Products

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Digital products are not shipped physically. They are delivered by download link, email, online access, or another digital delivery method.

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9. Contact

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For shipping questions, contact: